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M7 - Designed specifically to replace immediately and easily the Pi3 with an Industrial object

Designed specifically to replace immediately and easily the Pi3 with an Industrial object

A community board is, in general, an inexpensive object, it seems to work fine, with apparent support, drivers and software tools available around the web. It seem to be the solution to all your problems but when you start an industrial project with thousands boards then nightmares arrive.

Availability and stability problems, lack of certifications and nobody that really take care of your products neither of your problems. You are alone with thousand problems, your business is stopped and your customers are angry.

Only then, you realize that you need an industrial product so how to change the system you made without trashing all the job made till now?

To give you an answer we designed the M7 specifically to immediately replace the Pi3 with an Industrial object, from a HW and a SW point of view, thanks to the RASPMOOD approach.

On Novasom M7 your application SW written in Armbian (Debian) can be mounted without any SW change and the mechanical holes and strip pin are the same and in the same position of the Pi3.

Unique Selling Points

01

Quad Core Cortex A53 @1,5 GHz

02

4K UHD on HDMI

03

USB 3

04

Wi-Fi/BT certified

05

Wide range protected power supply

06

RASPMOOD design

M/ - Industrialization of Pi3 based projects

Industrial Components

Certified Board

applcations.jpg

Typical Applications

01

High end HMI

02

Multimedia applications,

03

Industrialization of Pi3 based projects

This is a real industrial grade product

The Novasom M7 is a form-fit and function industrial replacement of a Pi3, where users can get a lot more in terms of performance and  moreover in industrial safety of the product (wide range protected power, don't eat µSD, available on logistic programmed production flow, technical assistance team always available and so on), without destroying them started project thanks to a compatible HW in form fit and functions.

But the big advantages are not limited to the HW.

Novasom Industries made a necessary SW layer that allows the M7 and all other “RASPMOOD” boards to be programmable exactly with Pi3 SW you made, without any trouble and SW reprogramming effort. Several boards use the 40 pin strip connector, known as P2, as a sort of standard so the SW developed for these can be directly transferred on the Novasom RASPMOOD boards. Runs with the Debian you design with, Android, Linux or with a provided easy to use ruggedized Kernel (that open the system in ram and do not eat microSD) from Novasom Industries.

Last but not least: Low cost modification/customization are available.

Just Ask

We believe that a good technical support is one of the key of our and your's success. To give you the best services we can, our engineer need to understand your request , may be replicate the probem you ask , and give you a proper and sure answer. In order to do this in a structured way, we use a process and a management tools that will require a minimum process time and proper tools to avoid miss information with " quick email" .

Thanks for understand that.

Please follow the instructions below

Step 1 - Fill in the form

Step 1 - Fill in the form

To better help you, we need to identify you and your company. Please insert your company e-mail and your company name in order to allow us to easily identify you and to offer to you the best possible support. To send the request, you must accept the support conditions. After completing everything, click "Send".

This authorization will be done as soon as possible, within our business working day UTC + 2. As soon as we process the request, typically 24-48h, you will receive an email with the credentials at the email you indicate as contact. Be sure it's correctly written. A phone number will help us in case we need to contact you.

Step 2 - Access credentials

At the e-mail address entered in the initial form, an e-mail will be sent with access credentials.
Step 3 - Login with the credentials you receive

Step 3 - Login with the credentials you receive

Reconnect to the site and, with the your credentials, do the "Login"
Step 4 - Read Documentation or open a Support Case

Step 4 - Read Documentation or open a Support Case

Once logged in you will have the opportunity to choose between "Documentation" and "Cases"

"Documentation" is the section where you can find manuals, application notes and other documentation useful to make your product work. TIP: before opening a case, try to take a look at this section, the resolution of your problem could be at your fingertips.

"Cases" is the section where you can open the real requests for assistance and have a direct contact with our support team. Our target is to help you in the shortest time we can, but our main purpose is to give you a good and proper answer. Those things require time, to understand, because those things are complex and every customer is important to us.
Thanks for understanding
Step 5 - To open the Case go to

Step 5 - To open the Case go to "Cases" and select New Case

Step 6 - Fill the technical support form

Step 6 - Fill the technical support form

A new form will open and you’ll be able to insert the type of request and the type of problem. We ask you to be as precise as possible including, in addition to the problem encountered, and the identification data of the board/product (product number, serial number, DC, order code); in this way we could offer you the best possible support.
After entering all the data, press "Send". The request comes directly to our support team who will try to give you the best assistance in the shortest possible time.
TIP: to make the support as efficient as possible install on your computer Team Viewer, headphones and microphone: they may be useful to communicate with our team.

Move to below step 7

Step 7 - How to see all open Cases (will this be by company or by individual?  If individual you can indicate “your” open cases.)

Step 7 - How to see all open Cases (will this be by company or by individual? If individual you can indicate “your” open cases.)

Pressing "List Case" you’ll have the history of all the open Cases and you will to be able to monitor their statuses, maintain a dialog with our support team and to close once resolved.

Request that once a case is opened you try to maintain a dialog within the case and not start a new case unless it is for a separate “problem” warranting a separate technical investigation.